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E-learning GrundnivåL’Oréal Business Academy

The Art of Gifting

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Vad du kommer att lära dig

Introduction

Increase your salon retail sales by turning every consultation into a gifting opportunity. In this quick course, you’ll learn how to identify gift givers’ needs, explore haircare motivations, and use psychological buying triggers to drive salon retail sales while building trust and loyalty.

Course Details

  • Duration: 10 minutes
  • Level: All stylists – no prerequisites

Learning Objectives

By completing this course, you will be able to:

  • Personalize consultations to boost salon retail sales.
  • Ask the right questions to identify gift receivers’ needs.
  • Apply 6 psychological drivers (FOMO, Bandwagon Effect, Simplicity, etc.) to influence buying decisions.
  • Integrate gifting naturally into your salon services to increase client satisfaction.

Skills Covered

  • Active listening & personalized recommendations.
  • Tailoring haircare offers to maximize salon retail sales.
  • Creating urgency and trust through buying psychology.
  • Adding gifting options to your salon services to grow revenue.

Who Should Attend?

This course is designed for:

  • Stylists aiming to increase salon retail sales.
  • Salon professionals who want to upsell through gifting.
  • Teams looking to improve client relationships during key seasons.

Why Take This Course?

The gifting season is a great opportunity to grow salon retail sales while building deeper client relationships. By mastering active listening and understanding buyer psychology, you can make every consultation a moment to recommend the perfect giftbox and strengthen your clients’ trust. Start mastering The Art of Gifting today and turn seasonal sales into long-term success.

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The Art of Gifting